Process Leadership Immersion Program

RANA Development Inc. has been providing learning and support programs in Facilitation, Leadership and Stakeholder Engagement since its foundation. In a strategic review of our business, we found that clients who developed these skills had done very well professionally, delivering major productivity benefits to themselves and their employers.

In our continuous pursuit of client value, RANA has invested in the exploration and understanding of this result through its ongoing process Research and Development. We have been able to identify some key characteristics as follows:

  • Exemplary teamwork: team members increased their chances of success as they worked together with a collaborative framework;
  • Continuous process improvement: the people of the organization learned that they all of the tools necessary to bring about change in how things were getting done;
  • Increased energy, enthusiasm and motivation as people at all levels of the organization were able to take meaningful control of their work lives.

 We called this outcome Process Leadership and found that we could structure our service offerings to help our clients – personal and organizational – obtain these benefits more quickly. Our Process Leadership Immersion Program is the result.

The entry into this program is comprehensive training in Process Facilitation. We provide this professional development in three phases:

  • Facilitation 1: Processes, Techniques and Logistics
  • Facilitation 2: Process Leadership
  • Facilitation 3: Practicum Studies for the Professional Facilitator
  • Learn more

Other workshops listed below support elements in your Process Integration Model or further enable the developing Process Leader.

Summary List of our Process Leadership Workshops

Values Orientation

The Gold Standard for Effective Management Behaviours

This 24-hour workshop provides a framework for developing the organization’s qualities of emotional intelligence, mentoring, coaching and values orientation. Learning takes place in teams made up of managers with their charges and is best performed as a Cascade of learning down and throughout the organization.

Core Processes

Core Process 1: Business Planning: Strategic and Operational

This 24 hour workshop provides the framework for any organization to develop its:

  • Core Competency, or the unique nature of the organization;
  • Strategic directions, mission, vision, key result areas, priorities and overall objectives;
  • Operational Plans with measurable goals, controls and target dates.
Core Process 2: Human Resource Planning

This 24 hour workshop emphasizes the need to ensure that its employed and contracted staff have the necessary knowledge, skills, and motivation (KSM) as well as the necessary support to be accountable for key processes in the organization and manage and operate an organization that is subject to constant change.

Core Process 3: Financial Management

This 24-hour workshop ensures that the organization has the necessary monetary resources to deliver on its Business Plan and also knows how to manage them.

Core Process 4: Delivery Planning

This 24-hour workshop focuses on the integration of all of the processes of the organization to ensure their alignment, ownership and continuous improvement aimed at delivering on the mission of the organization. 

Core Process 5: Markets Planning

This 24-hour workshop deals with the process by which the organization promotes its products and services to its target marketplace in a manner designed to assure consistent and on-going demand.

Core Process 6: Governance Planning

This 24-hour workshop concentrates on the implementation of the necessary governance features, including policy formulation, that ensure visibility, clarity and effective Performance Planning

Core Process 7: Performance Planning

This workshop 24-hour workshop focuses on how the organization measures and reports on its effectiveness individually and organizationally based on standards and selected metrics, as set by its various other plans.

Support Processes

Support Process 1: Issues Management

This 16 hour workshop deals with the management of issues as a necessary adjunct to the Business Planning Process; Issue Management is the process by which the organization identifies, processes and handles situations – often called crises – that are disruptive to its ongoing strategy or operations.

Support Process 2: Project Management

This 24-hour workshop focuses on those time and resource limited tasks that are necessary for the organization’s continuing success.

Support Process 3: Risk Management

This 24-hour workshop lays out the process by which the organization conducts risk assessments on its own organization, its suppliers and clients and evaluates marketplace risks that may impact on product and service delivery.

Support Process 4: Asset Management

This 24-hour workshop provides the processes by which the organization manages its physical assets, including materials management and control.

Support Process 5: Program Management

This 24-hour workshop examines the process by which the organization manages ongoing and structured activities with a common theme – i.e., a program – to ensure consistent service and products to its clients. 

Support Process 6: Quality Management

This 24-hour workshop focuses on the process by which the organization assesses the quality of its products and services to ensure that its activities, programs and resources conform to a recognized standard, thus measuring up to client needs.

Support Process 7: Product and Service Management

This 24-hour workshop focuses on the process by which the organization ensures the most appropriate length of service for its products and services and manages this time frame from conception to ultimate disposal.

Support Process 8: Safety Management

This 24-hour workshop focuses on the set of processes, i.e., a Safety Management System, by which the organization ensures that its workplace has in place the necessary and required health, safety and wellness measures to prevent adverse outcomes and to mitigate risks to its employees, to its community and to the environment. 

Support Process 9: Change Management

This 24-hour workshop provides client organizations with the skills and processes to anticipate, plan and implement changes that are deemed necessary and valuable.

Support Process 10: Productivity Management

This 24 workshop focuses on the how the organization uses human interactions and essential connections as the means to ensure that the essential work of the organization is conducted with maximum human effectiveness.

Knowledge Processes

Knowledge Processes 1, 2, and 3

This 24-hour workshop deals with the set of process by which the organization manages its knowledge, including its cultural information, its information flows and its organizational information.  

Enabling Workshops

The RANA Process Leadership Immersion Program starts with Process Facilitation learning, as mentioned earlier but also is supported by Enabling Workshop as follows, all based on needed process skills.

Enabling Workshop 1: Adult Learning and Design

This 24-hour workshop provides client organizations with the skills to design, develop, implement and evaluate learning events and training programs.

Enabling Workshop 2: Building Effective Work Teams

This 24-hour workshop helps develop high performing and self-directed teams in support of delivering on the strategic and operational requirements of the organization.

Enabling Workshop 3: Conflict Resolution

This 24-hour workshop provides client organizations with the skills to pre-empt and resolve workplace conflicts.  

Enabling Workshop 4: Effective Presentations

This 24-hour workshop provides managers of client organizations with the skills to design and deliver presentations to a varied audience including the media aimed at achieving a high level of understanding.

Enabling Workshop 5: TimePlan© for Executives

This 24-hour workshop provides the executives of client organizations to manage their time and priorities effectively. 


RANA’s extensive process database allows us to provide workshops in a broad range of governance and management processes. We also help organizations integrate these processes into their very own Process Integration Model (PIM©) – a simple and powerful visualization that demonstrates the interaction of management processes. The PIM helps the organization understand and improve how its people are working and how managers need to support them. Facilitators then become the Process Leaders who strive to support the organization’s continuous drive to do things better and better.

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