Case Histories
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Case 07: What Does Everyone Do Around Here?
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Case 08: The Place to Be
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Case 09: Where Do I Go from Here?
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Case 10: The Staff Tail and the Operational Dog
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Case 11: Unnecessary Meeting Syndrome
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Case 12: The Right Time for Choice
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Case 13: The Dream and the Reality
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Case 14: The Answer is Training
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Case 15: Who’s Who in the Zoo
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Case 16: The Internal Optimist
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Case 01: The Case of the Frustrated CEO
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Case 02: The CEO Runs Amuck
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