Case Histories
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Case 1: The Case of the Frustrated CEO
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Case 2: The CEO Runs Amuck
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Case 3: The Broken Printers
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Case 4: Stuff This Stupid Job
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Case 5: Projects in an Uproar
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Case 6: The Misplaced Conference
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Case 7: What Does Everyone Do Around Here?
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Case 8: The Place to Be
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Case 9: Where Do I Go from Here?
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Case 10: The Staff Tail and the Operational Dog
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Case 11: Unnecessary Meeting Syndrome
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Case 12: The Right Time for Choice
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