Articles

It should be obvious that process integration can only take place through people: representative teams of people with the necessary knowledge and skills to participate in and redesign their own processes and linkages to the other teams in the organization.

The top level of Knowledge Management is set up through the 4 P’s: Philosophy, Policy, Procedures and Practices.

This article provides a background on the word 'intervention' and how it is used in the context of an organization intertening with its processes.

Future Pull allows supplementing the description of the organization’s future state with the identification of its emotional intelligence.

Differentiating coercion from cooperation.

If we’ve learned anything over the years, it has to be that management is a whole different trade than delivering the product or service of the organization. 

The following principles summarize the pillars on which an effective and standard Assessment Centre technology stands...

Due diligence carries with it a genuine motivation to protect the employee against injury or death and to police organizations who might otherwise introduce or maintain unsafe practices.

Benchmarking may benefit all kinds of businesses, but particularly those which are entrepreneurial, value innovative team work and are service driven.

A Core Consultancy Group (CCG) is a group of like-minded professionals who assist those small to medium businesses not yet large enough to have a Board of Directors.