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On Process Integration
It should be obvious that process integration can only take place through people: representative teams of people with the necessary knowledge and skills to participate in and redesign their own processes and linkages to the other teams in the organization.
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Knowledge Management - A Primer
The top level of Knowledge Management is set up through the 4 P’s: Philosophy, Policy, Procedures and Practices.
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On Process Intervention
This article provides a background on the word 'intervention' and how it is used in the context of an organization intertening with its processes.
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Future Pull
Future Pull allows supplementing the description of the organization’s future state with the identification of its emotional intelligence.
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Integration Architecture Comparison
Differentiating coercion from cooperation.
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Climbing the Process Ladder
If we’ve learned anything over the years, it has to be that management is a whole different trade than delivering the product or service of the organization.
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Assessment Centre Principles
The following principles summarize the pillars on which an effective and standard Assessment Centre technology stands...
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Due Diligence
Due diligence carries with it a genuine motivation to protect the employee against injury or death and to police organizations who might otherwise introduce or maintain unsafe practices.
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Benchmarking: The Key to Managing Customer Quality
Benchmarking may benefit all kinds of businesses, but particularly those which are entrepreneurial, value innovative team work and are service driven.
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Outline of a Core Consultancy Group
A Core Consultancy Group (CCG) is a group of like-minded professionals who assist those small to medium businesses not yet large enough to have a Board of Directors.
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